Privacy Policy
Last update: 12.03.2026
We (also known as "We", "Us" or "Our") are committed to protecting your Personal Data and privacy.
This Privacy Policy explains how we collect and store information you provide through the website Alder Credmere (the "Website").
These principles will be upheld:
To be transparent about how we process and collect your personal information:
We want to empower you to make informed decisions about how your Personal Data is used and processed. That's why we've built this website. We use various methods to keep you informed about Personal Data practices.
If we believe you need specific details, we'll provide them at the appropriate time.
We're happy to answer your questions and offer any clarifications regarding legal limitations on data use. You can reach us via email at: info@alder-credmere.com
Your personal data will only be used for the purposes outlined in this Policy.
We process your Personal Data to provide the website and Services, including connecting you with third-party trading platforms, improving the site, protecting our rights and interests, maintaining compliance with regulatory obligations, and supporting our business operations.
We also process your Personal Data to better understand your preferences and needs.
To use important tools that help protect your Personal Data rights:
To help you exercise your rights, we have substantial resources available. Contact us at any time to request your personal data or make changes to how we use it. We can modify or delete your information, stop using it for specific or general purposes, transfer it to you or a third party, and accommodate your requests.
Secure your Personal Data:
While we cannot guarantee complete security of your personal data, we commit to using a range of methods and techniques to help protect it.
Our Privacy and Security Policy provides full details.
1. The Scope?
This policy outlines the types of Personal Data the Company collects from individuals and how it processes, shares, secures, and manages that information.
This Policy applies to information relating to an identified or identifiable natural person. An identifiable person is one who can be directly identified or identified through a combination of additional information we hold or can access.
The Policy defines "processing" as any activity involving the use or collection of Personal Data, including its management, structuring, and storage.
Our services are intended for general audiences and are not designed for anyone under 18 years of age. We do not knowingly collect or solicit information from anyone under 18, nor do we knowingly permit such individuals to use our services. If we become aware of any information relating to children, we will delete it promptly.
2. What personal Data Do We Have on You?
If you access our service and channels, or visit our website, we collect your Personal Data. We may request your Personal Data in certain cases. In other cases, we collect your Personal Data by analysing how you use our Services or channels, or by receiving information about you from our third-party partners.
You're not required to disclose personal information to the company or accept any consequences.
However, you're not required to provide us with any personal data. In certain circumstances, if you choose not to supply personal data, we may be unable to offer our services or allow access to the website.
4. What Personal Data Do We Collect? When you visit our website, we gather the following personal information:
This includes information about your online activity log, data about your traffic (including your IP address, date of access, time of access, and language used), software crash logs, the type of browser you used, and information about your device. This information is not private and cannot be used to identify you.
Personal Data We Receive From You: any personal data you provide voluntarily when you connect with a third-party online trading platform through us.
Personal Information You Provide to Third-Party Platforms: this information includes your full name, address, phone number, and email address to facilitate trading.
5. Legal Basis and Reasons for Processing Your Personal Data
Your Personal Data is processed by the company for the purposes set out in this section and in accordance with the applicable legal basis.
The company cannot process your Personal Data without a legal basis. The legal grounds on which the company may process your Personal Data are:
- You've consented to your Personal Data being processed for one or more purposes. This applies when you submit personal information through the Website so we can share it with a third-party trading platform.
- The Company or a third party may need to process your data to serve their legitimate interests. For example, this includes improving our Services or defending against legal claims.
- Processing must meet an obligation of law.
Contact us by email for more details about how we process your information to protect our legitimate interests.
Below is a list of the reasons and legal grounds we may use your personal data for.
Scope
Legal Basis
To provide your personal information to third parties when you request access to digital trading
If you ask for it, we may request Personal Data from you to forward to third-party companies.
You have given your consent for your Personal Data to be processed for one or more reasons.
2. To answer your requests, questions or concerns
We need your Personal Data to help address any questions you may have about the Services.
The Company or a third party may need to process information to protect legitimate interests.
To meet any legal obligation, we process your personal data as required by applicable law and administrative or judicial requirements.
To ensure compliance with legal obligations, processing is required.
4. To enhance Our Services
We may use your Personal Data to improve Our Services. This includes, for example, crash reports and malfunction data we collect in relation to the Services.
The Company or a third party may need to process legitimate interests for operational purposes.
5. To stop fraud and misuse of Our Services
The Company or a third party may need to process personal data to pursue legitimate interests.
6. To perform and manage actions aligned with the requirements of Our Services
This includes back-office functions, business development, strategic decision-making, oversight mechanisms, and related activities.
We may need to process your data to protect the legitimate interests of the Company or a third party.
7. To conduct analysis, such as statistical analysis
We use various analytical techniques, including statistical methods, to inform our decision-making on different matters.
We need to process personal data to protect the legitimate interests of the Company or a third party.
To safeguard our assets, rights and interests as well as those of third parties, we process Personal Data in accordance with applicable laws, regulations and agreements. This processing enables us to establish and defend legal claims, and to protect our rights, interests and assets, or those of third parties, in compliance with any relevant conditions, terms or policies.
The Company or a third party may need to process personal data based on legitimate interests.
6. Transfer of Personal Data to Third Party
The Company may share your Personal Data with third-party service providers such as hosting and storage providers, and for analysis of user experiences, including IP address information.
You can also request that we share your Personal Data with third-party trading platforms. When you do, we'll provide your Personal Data to those platforms. Their use of your information is governed by their own privacy policies, and your data may be shared with multiple trading platforms.
The Company may also share Personal Data with related entities or business partners to provide resources that help us enhance and improve our products and services.
If required to protect the rights of third parties or safeguard assets, the Company may disclose Personal Data to regulatory, local, or other official authorities.
We may additionally share your Personal Data with potential investors, buyers, lenders to the Company or group companies in connection with any transaction (including asset transfers or sales), or as part of any merger, restructuring, consolidation, or insolvency involving the Company or any group company.
7. Cookies and services from third parties
Third-party services, such as advertising and analytics providers, may be used on our website. These companies may also use cookies or similar technologies.
Cookies are small text files stored on your device each time you visit our website. We use cookies to understand your preferences and browsing habits, improve your user experience, remember your settings, and personalise the products and services we offer. Cookies also help us gather statistics and analytics data.
Some cookies we use are session cookies. These are temporary files downloaded to your device and deleted when you close your browser. Other cookies are persistent. Persistent cookies remain on your device for a period after you close your browser. We use them to recognise you as a returning user and allow you to return to the website more easily.
Types of Cookies:
They may be used by us based on their purpose:
The type of cookie
Cookies are absolutely necessary
Scope
These cookies are essential for accessing the features you've requested and navigating our website. We use them to deliver the information, products, and services you've asked for.
They're required for your device to download and stream data, allowing you to move around the website, use its features, and return to pages you've previously visited.
Additional Information
Cookies collect Personal Data, such as your username and last login date, to confirm you're logged into the site. They're automatically erased when you close your web browser (session cookies).
The type of cookie
Functionality Cookies
Scope
Cookies allow us to recognize you each time you visit our site and to save your preferences.
Additional Information
Cookies collect Personal Data, such as your username and last login date, to confirm you're logged in to the site. They're automatically deleted when you close your web browser (session Cookies).
The type of cookie
Cookies for performance
Scope
We use cookies to gather statistical data about site performance and to help improve your experience. They also allow us to analyse how our website is used.
Additional Information
Cookies store anonymous data that isn't linked to any identifiable person. Some cookies are deleted when you close your browser, while others remain active indefinitely.
Cookies are blocked, or removed
To block or remove cookies, adjust your browser settings. Below are links to help you with the most popular browsers.
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
However, be aware that certain features or the entire Website may not function as expected if this occurs.
ONLINE TRACKING NOTICE
This service does not currently support do-not-track signals.
8. Retention of your personal data
The Company will retain your Personal Data for as long as necessary to fulfil the purpose of processing, as described in this Policy, or for longer periods as permitted by law, regulations, and applicable orders.
We'll share your information with third-party trading platforms for 12 months. If you consent, we'll continue sharing your data for a further 12 months.
We regularly review retained Personal Data to ensure it remains necessary.
9. Transfers of personal information to third-party countries or international organisations
Your personal information may be transferred to other countries—specifically, your personal data may be transmitted to a third country (meaning a country other than where you currently reside) or to international organisations. The Company takes all necessary steps to protect your personal data and ensure that data users can exercise their rights and access effective legal remedies.
These protections and safeguards apply to all residents of the EEA (European Economic Area).
- Transfer to a third country or international organisation that the EU Commission has determined provides adequate protection of Personal Data in accordance with Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the "GDPR").
- The transfer is made pursuant to a legally binding and enforceable agreement between public entities or authorities under Article 46(2)(a).
- The transfer was completed in accordance with the standard data protection clauses approved by the EU Commission under Article 46(2)(c) of the GDPR. You can view the EU Commission's approved clauses at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
The Company can provide information about the security measures used to protect your Personal Data when transferred to third-party countries or international organisations. Contact us at info@wealthwaydigital.uk for details.
10. Security of Personal Data
We have implemented appropriate organisational and technical safeguards to protect your Personal Data, including measures against accidental or unlawful destruction, loss, or alteration.
We cannot guarantee that your Personal Data will remain secure without any errors. We are not liable for any indirect, incidental, or consequential losses arising from the use or disclosure of Personal Data. This includes, but is not limited to, Personal Data disclosed due to transmission errors, unauthorised third-party access, or other circumstances beyond our control.
If required by law or other obligations beyond our control, we may need to disclose your Personal Data to third parties, such as public authorities. We cannot control how third parties handle the security of your Personal Data in such cases.
Personal Data cannot be transmitted over the internet with complete safety. The Company cannot ensure the security of Personal Data you send to us online.
11. Hyperlinks to websites belonging to third party websites
The website contains links to third-party sites and applications that are not controlled by the Company. We are not responsible for how these third parties collect or process your Personal Data. This Policy does not apply to their sites or apps.
Before accessing or using any third-party website or application, we recommend you read their privacy policies carefully. We also advise you to consider what Personal Data you share with them.
12. Modifications to this Policy
When visiting any third-party websites or apps, we recommend you read their privacy policies before deciding to access or use them. We also suggest you be cautious about providing any Personal Data to them.
13. Your rights with respect to your personal information
You are entitled to request that we verify the accuracy of your Personal Data, rectify any inaccuracies, and delete all Personal Data that we no longer require. You may also restrict how we process your personal information.
If you are a resident of the EEA, please refer to this page:
These rights apply to the information you provide regarding your Personal Data. You may exercise these rights by sending an email to the address below.
Access rights
The Company can verify the accuracy of Personal Data we are processing about you. If accurate, you can access your Personal Data.
The Company will provide an electronic copy of your Personal Data at no cost. We may charge a reasonable fee for additional copies. The data will be provided electronically if you request it.
Your right to access Personal Data must not conflict with the rights and freedoms of others. If the request could harm another person's rights or freedoms, the Company may refuse the request or limit what we can provide.
Right to rectification
You are entitled to have inaccurate Personal Data corrected. You can demand that any incomplete Personal Data about you be rectified, based on the purpose of processing.
Right to erasure
The following apply: (a) Personal Data are no longer needed for the purpose they were collected for; (b) You withdraw consent and there is no other legal basis to process; (c) You object at any time, for reasons specific to your situation, to processing of Personal Data based on legitimate interests pursued by us or a third party; (d) Personal Data are being processed unlawfully; or (e) Personal Data must be deleted to comply with a legal obligation.
This right does not apply if processing is necessary (a) to fulfil an obligation required by European Union or Member State law; or (b) to establish, exercise or defend legal rights.
Processing restrictions
If you are concerned about the accuracy of your Personal Data, you can ask the Company to limit how we process it.
If you request a restriction, your Personal Data may only be kept if you give consent or to establish, exercise or defend legal rights, or to protect the rights of another person, or for a reason of substantial public interest within the European Union or a Member State.
Right to data portability
If processing is carried out by automated means and is based on your consent or a contract you are party to, you have the right to request and receive your Personal Data from the Company.
You are entitled to request that your Personal Data be transferred directly from the Company to another controller, where technically feasible. Exercising your right to data portability does not affect your right to erasure. The right to transfer data does not interfere with the rights or freedoms of anyone else.
Right to object
You have the right at any time to object to processing of your Personal Data based on legitimate interests pursued by the Company or a third party. This includes objecting to profiling based on these legitimate interests. If we can establish compelling legitimate reasons for processing your Personal Data, we can continue only if we can demonstrate that they outweigh your rights, freedoms or interests, or the establishment, exercise or defence of legal rights.
Regarding direct marketing, you have the right at any time to object to processing of your Personal Data.
Right to withdraw consent
You may withdraw your consent for us to process your Personal Data at any time. This will not affect the lawfulness of processing that relied on your consent before withdrawal.
You are entitled to lodge a complaint with a supervisory authority.
You may lodge a complaint with a supervisory authority established by a Member State to protect fundamental rights of individuals regarding Personal Data processing within the European Union.
European Union and Member State laws may limit your rights regarding Personal Data, as detailed in this section.
We will provide the information you request under your rights within one month of receiving your request. We may extend this by up to two months if needed, depending on the complexity and number of requests. We will notify you of any extension and the reasons within one month of receiving your request.
The information you request will be provided free of charge, unless contrary to applicable law. If your request is unfounded or excessive, particularly if repeated, we may charge a reasonable fee to cover administrative costs. We may also decline to act.
If we have doubts about your identity, the Company may request further information to verify it.